How It Works

1. Application Process:
The first step is to apply via WhatsApp. You’ll initiate contact with our team where we’ll gather the necessary information about your personal project or cause.

2. Signing Contracts & NDA:
Once your application is reviewed, you will be required to sign a contract and NDA. This ensures the confidentiality of all the details related to your project and helps us structure the support accordingly.

3. Document Submission & Review:
After signing the contract, you’ll need to provide the required documentation as per the project guidelines. Our team will assess the information and determine if your cause aligns with our standards and objectives.

4. Onboarding & Project Analysis:
Upon approval, we’ll officially onboard you onto the platform. Our team will then analyze your project to assess its potential and determine the next steps for promotion.

5. Personalized Ad Creation:
If your project is approved, we’ll collaborate with you to create personalized ads. Our design team will develop creative content that effectively communicates your cause to the right audience.

6. Custom Checkout Page:
Once the ads are finalized, you’ll be provided with a custom checkout page for collecting contributions. This page is tailored specifically to your project, making it easy for supporters to contribute.

7. Payment Based on Contract:
Payments will be made based on the terms outlined in your contract. Once your project has generated funds through the ads, payments will be processed and sent to you in accordance with the contractual agreement. The disbursement will follow a pre-established schedule that ensures payments are made after certain milestones are met, based on the success of your campaign.

8. Ticket System:
We offer a structured ticket system to help manage contributions for your project. The most common ticket values we work with are $25, $50, $100, $300, $500, $750, $1000, $1500, and $2000. These amounts are in US Dollars and are designed to provide flexibility for supporters to contribute at different levels. Each ticket corresponds to a set amount of support for your cause, and contributors can select a ticket based on their comfort level. This transparent system allows you to easily track the progress of your campaign and ensures that both you and your supporters are aligned with the contributions made.

9. Legal Framework & Compliance:
At JhonCare, we ensure full legal compliance with relevant national and international regulations governing commercial transactions, consumer protection, and financial activities. Below are the laws and articles that support our platform's operational framework:

Brazilian Civil Code (Article 104) – Contractual Nature of Transactions (Brazil):
This article ensures that all transactions on our platform are treated as legitimate commercial agreements rather than donations or crowdfunding. It stipulates that contracts are formed through mutual consent for the exchange of goods or services, which aligns with the services we provide to individuals.

Brazilian Consumer Protection Code (CDC - Law 8.078/90, Article 6) – Consumer Rights (Brazil):
In accordance with the Brazilian Consumer Protection Code, we uphold consumer rights during the purchasing process, ensuring that all commercial transactions comply with national consumer protection standards. Refund policies, transparency, and dispute resolution are all governed under this law.

EU Consumer Protection Laws (Directive 2011/83/EU, Article 2) – Service Contracts and Consumer Rights (European Union):
Under the European Union’s Consumer Rights Directive, our platform adheres to standards that ensure all services provided are under contractual agreements. The directive emphasizes service contracts where the consumer has the right to receive services in exchange for payment, and we ensure full transparency in our processes.

International Anti-Money Laundering Laws – Global Compliance:
We comply with international anti-money laundering (AML) regulations, including the Financial Action Task Force (FATF) recommendations. This ensures that all financial activities on our platform are legitimate, secure, and do not involve illicit activities. This includes KYC (Know Your Customer) protocols for users contributing or receiving payments.